Patient Satisfaction in Missionary Hospitals of Kerala

Background: Kerala has become a success and model for the country, especially in increasing life expectancy as well reducing infant maternal mortalities. But there is wider demographic epidemiological transition happened, which lead to higher morbidity rates style diseases. Considering health basic need necessity, this scenario of unregulated healthcare market, it essential that along with public services, missionary other non-profit hospitals sustain themselves competitive scenario. Methods: This descriptive cross-sectional study, done among under Catholic Church Kerala. All registered CHAI - (Catholic Health Association India) Region statistical universe study. In CHAI- region, are 5 zones: Central zone, Kottayam Trissur Malabar zone Trivandrum covering all regions State. The study was limited 10 from zones. data collected through questionnaire 300 patients spread over State Results: With regard attention by doctor, significant difference terms income, about medical care on age gender. There also significance cost treatment income. And diagnosis based Conclusion: Understanding factors affect patient perceptions satisfaction can bring more insights visioning quality improvement strategies management.